Privacy Policy

Who We Are

This privacy policy discloses the privacy practices for White Metal Games, LLC. Our website address is: https://www.whitemetalgames.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

What Personal Data We Collect and Why We Collect It

By default we do not collect personal data about visitors, and only collect the data shown on the User Profile screen from registered users. We do log visitor IP addresses and browser user agent strings for security (mainly spam protection) and traffic analysis purposes.

When visitors leave comments on the site we collect the data shown in the comments form.

Information Use and Sharing

We are the sole owners of the information we collect on this site. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship or bill an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Registration

We offer the ability to create an account here.  To do so, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address). This information is used for shipping purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Third party companies may place cookies on your computer when you visit our website. Please see the section Third Parties below for information.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We also collect other information, as mentioned above. We retain that information indefinitely.

Data Transfer

Visitor comments may be checked through an automated spam detection service.

Residents of the European Economic Area should be aware that information about them is transferred from their location to our server in the United States.

Third Parties

Our website may include embedded content from third parties, such as YouTube, Flickr, or other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. Even if you don’t interact with this content, visiting our site may provide third parties with information. In addition, payments for goods and services are facilitated through third party companies.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Payment companies also collect and log payment information in order to verify payment and prevent fraud.

We do not have any control over these companies, please contact them with any concerns using the links below.

Due to the collaborative nature of the internet, other services we use provided by third parties may gain access to information. If you are aware of any parties not listed below, please let us know by emailing [email protected] with the details.

YouTube

 

We often embed videos hosted by YouTube, a Google service. Their use of information is governed by the Google Privacy Policy.

Skype

We use Skype, a Microsoft service, in order to provide you with the ability to chat with us. Their use of information is governed by the Microsoft Privacy Policy.

Flickr

Some images on our website may be hosted by Flickr. Their use of information is governed by the Flickr Privacy Policy.

Twitch

We occasionally display Twitch streaming video on our website. Their use of information is governed by the Twitch Privacy Policy. In addition, we sometimes host other studios on our Twitch channel. Any information provided to them is beyond our control.

DataTables

Some of our content is displayed using datatables.net javascript. Their use of information is governed by the DataTables Privacy Policy.

BluePay

We use the BluePay service to process credit cards. We send BluePay only the information required for them to process your payment. Their use of the information is governed by the BluePay Privacy Policy.

PayPal

We offer the option to use PayPal to pay for goods.  When you submit your order for payment using PayPal, you are sent to PayPal’s website where they handle payment.  All actions on their site and your payment details are covered by PayPal’s Privacy Policy.

Direct Bank Transfer

If you choose to use direct bank transfer, the privacy policies of the financial institutions apply, as well as any banking laws of the countries involved.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Note this does not include data gathered for security (mainly spam protection) and traffic analysis purposes. That data, mostly anonymous, is retained.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon next to our address in your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at [email protected].

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